Return Policy
RETURNS
Exchanges
We will happily offer you an exchange for incorrect sizing. No exchange for sale items. Should there be an issue with your order we request that you contact us within 24 hours of receiving your order.Our Exchange policy is strictly within 7 days of purchase by first requesting an authorisation to return via email, info@rawedgeboutique.com.au
We are unable to accept goods that are not in their original sale condition. All swing tags must be on your item.
The cost of the return freight is the responsibility of the customer. We strongly recommend that all returns are sent via Registered Express Post with Signature on Delivery as postage. This ensures your item is trackable and secure. Lost or damaged returned parcels are not the responsibility of Raw Edge Boutique.
Refunds
We will happily offer you a refund on items purchased online. No refund for sale items. Should there be an issue with your order we request that you contact us within 24 hours of receiving your order.Our Refund policy is strictly within 7 days of purchase by first requesting an authorisation to return via email, info@rawedgeboutique.com.au
We are unable to accept goods that are not in their original sale condition. All swing tags must be on your item.
The cost of the return freight is the responsibility of the customer. We strongly recommend that all returns are sent via Registered Express Post with Signature on Delivery as postage. This ensures your item is trackable and secure. Lost or damaged returned parcels are not the responsibility of Raw Edge Boutique.